VISITATION

Inmate Visitation

Family and General Visitation on-site is cancelled at this time due to COVID-19. *New* remote video visitation will begin on July 28, 2020.
Attorney visits are either non-contact at the facility or through Skype.
Please contact the visitation officer (301-600-3031) for more information.
Non-contact Clergy visits will resume for all General Population inmates beginning August 17, 2020.  Clergy not previously approved should call Kelli Maze at 301-600-3002 for completion of the required paperwork.  Masks are mandatory inside the facility, and hand sanitizer is available in the visitation lobby.  Please have a list of inmates you would like to see; only inmates on the list you provide will be sent to visitation.  At this time, only one visitation booth has been designated for Clergy visits.  If you have any questions, please contact Ms. Maze.
Video Visitation

Beginning July 28, 2020, the Frederick County Adult Detention Center will begin video visitation with www.HomeWAV.com for the inmate population. This visit can occur on your smartphone, laptop, personal computer, or tablet.  All you need is an internet connection and a camera attached to your device. For both the on-site and remote visits, the visitor must setup an account with HomeWAV.  To see video tutorials for video visitation please visit the HomeWAV website. The HomeWAV app can be also be downloaded from the AppStore or Google Play.  

Not only can a video visit take place for $0.30 a minute, but both you or the inmate can send a 60 second video message to each other for $0.60 a message. There are no limits to the number of messages sent or received.

For On-site Video Visits:

  • On-site video visitation will be free at the Detention Center.

  • The Detention Center will have 13 video visitation booths for visitors.  

  • All visitors are required to create an account at www.HomeWAV.com.

  • Persons under the age of 18 years must be accompanied by an adult with a valid HomeWAV account. 

  • During the visit, the visitor and the inmate must be logged in under their individual credentials. No sharing visits by visitors or inmates is permitted.

  • 1 visit per inmate per week is allowed for on-site visitation. The maximum time for this visit is 30 minutes.  

  • Onsite visitations are scheduled 24 hours in advance pending visitor approval.  Visitors are responsible for scheduling visits either online or at the kiosk in the visitation lobby.  Visits cannot be scheduled for a time more than seven (7) days in advance.

  • All video visits are monitored and recorded. 

  • Onsite video visitation will occur at the same time as regular non-contact visitation.

  • You will be notified if the inmate approves or denies your visit request via email or text.  Also any changes to a scheduled visit will be emailed or texted to you.     


For Remote Video Visits:

  • The cost for Remote Video Visitation is $0.30 a minute. There is no minimum charge.

  • Inmates are allowed unlimited remote video visits a week.

  • Remote Video Visits will be a maximum of 15 minutes.  This time may change in the future depending on use and availability.    

  • All visitors are required to create an account at www.HomeWAV.com either on the website or on the mobile app.

  • Select the facility and the inmate. Add funds for the inmate to contact you. These funds can only be used for calls to you.

  • Once the facility approves your account, the inmate will initiate a call to you at any time while you are logged in.    

  • Stay logged in to the HomeWAV account so the inmate can see you are online.

  • The inmate can send a call request to you if you are not signed in to the HomeWAV account. 

Attorneys can also sign up for a video visit and this will not be recorded.  

Please follow the prompts on the HomeWAV website.  

HomeWAV Contact Information
Customer Support Center | 7 days a week | 8am-5pm CST | 844.394.6639 
Customer Service: support@homewav.com
Refunds: refunds@homewav.com

 

Regular Non-Contact Visitation

The visitation hours for the Detention Center are as follows:

Male Visitation

Sunday - 9:00 a.m. to 4:00 p.m.

Monday - 12:30 p.m. to 7:00 p.m.

Wednesday - 12:30 p.m. to 7:00 p.m.

Friday - 12:30 p.m. to 7:00 p.m.

Female Visitation

Tuesday - 12:30 p.m. to 7:00 p.m.

Saturday - 9:00 a.m. to 4:00 p.m.

Juvenile Visitation

Thursday 12:30 p.m. to 7:00 p.m.

Registration will begin one half hour prior to the start of each visitation period and conclude one half hour prior to the end of each visitation period.  

Each inmate is allowed one (1) thirty (30) minute visit once a week with a maximum of four (4) visitors. All visits are recorded for security purposes.
 
All visitors will have a picture taken prior to their visit. Any visitor refusing to have their picture taken will not receive a visit.

For more information, view the Visitation Brochure.

FREDERICK COUNTY SHERIFF'S OFFICE

MARYLAND

Sheriff Charles A. Jenkins

110 Airport Drive East

Frederick, MD 21701

EMERGENCY

9-1-1

NON-EMERGENCY DISPATCH

301-600-2071

24-HOUR MAIN LINE

301-600-1046

TIPS LINE

301-600-4131

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